FAQs

How long will it take to ship my items?
I ship within 1-3 business days (weekends are difficult as I live in a farm town with a post office where hours are extremely limited on Saturdays).

Will you take returns/exchanges?
Yes I will - I want you to be 100% thrilled with your purchase. Please see my Returns Policy page here.

Can you make your 6.5" bracelet boards a different size?
No, I'm sorry. To create a larger board for say, a 7.5" wrist, the finished product would be so close to the original size of the 6.5" board that any difference would be almost unnoticeable (and an inventory nightmare). To work around this, simply add or subtract a bead or two (two 8mm beads adds about 3/4" or so). :)

Will you do custom orders?
I'm sorry - I cannot customize boards at this time

How do I take care of my beading boards?
Your beading boards are made of birch plywood and will arrive unfinished. You may leave them as-is or add paint, marker, stain or sealer to your liking.

Whichever finishing (or non-finishing) method you choose, please do not leave your beading boards in overly warm or freezing cold areas, as the temperature changes can cause warping and distortion. Humidity is also not their friend - so please keep them in a climate-controlled area to prevent warping.

A little wood wax can go a long way to prevent problems arising from heat, cold and humidity.

I've found that mixing 2 parts walnut oil, 1 part beeswax melted in a little mason jar makes a wonderful, all-natural and pet-safe wood finish (and you can buy these inexpensive supplies at most natural food stores).

1. Add 2 tbsp walnut oil and 1 tbsp beeswax pellets to a jelly-sized mason jar. 

2. Microwave on 50% power for 30 seconds at a time, stirring each time, until beeswax is melted and incorporates with the walnut oil.

3. Apply with soft cloth from an old t-shirt or towel and buff it out. Wood is happiest when it's waxed and moisturized!